Who we are

 Our website address is: www. sportiqua.com

Shipping Policy for Sportiqua:

At Sportiqua, we are committed to providing a seamless and efficient shipping experience for our valued customers within the UAE. Please take a moment to review our shipping policy:

Order Processing Time: Orders placed on our website are typically processed within 24-48 hours during regular business hours from Monday to Thursday.

Order Confirmation: Upon submitting your order, you will promptly receive an email confirming that we have received your order. We recommend checking your spam/junk folders if necessary to ensure you receive this confirmation.

Backorders: In the rare event that an item included in your order becomes temporarily out of stock, you will receive an email with an estimated time of arrival (ETA) for the backordered item(s) to ship from our warehouse. If the provided ETA is not suitable for your needs, we offer the option to refund the value of the backordered items to your original payment method. In this case, we will also suggest alternative sources where you can successfully purchase the item. You will receive an email confirming the refunded costs and details of the suggested alternatives.

We appreciate your trust in Sportiqua and aim to provide you with the best possible shipping experience. If you have any questions or require further assistance, please do not hesitate to reach out to our customer support team by email info@sportiqua.com or by WhatsApp +971551283900

Thank you for choosing Sportiqua for your sports accessory needs.

Sportiqua Return Policy:

We understand that sometimes, a return may be necessary. Our return policy is designed to make this process as straightforward as possible.

Return Period: Returns are accepted within 7 days from the date of purchase. To initiate a return, kindly send an email to info@sportiqua.com requesting a Return Authorization Number (RMA). Please provide your order number and specify the reason for the return.

Return Conditions: To be eligible for a return, the product must be in unopened and unused condition. Products that meet these criteria will be eligible for a refund of the full purchase price.

Return Shipping: Please note that customers may be responsible for the cost of return shipping.

We value your satisfaction, and our goal is to ensure that your return experience is hassle-free. If you have any questions or require assistance, please do not hesitate to contact our customer support team at info@sportiqua.com.

Thank you for choosing Sportiqua.

Privacy Policy

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.